Welcome to the terms and conditions notice for SC Transilvania L Centre SRL (doing business as Transilvania Language Centre ) (referred to as “Transilvania Language Centre”,  “provider”, “we,” “us,”,  or “our”). These terms and conditions govern your use of our services, including but not limited to:

• Accessing and using our website at www.transilvaniacentre.com or any other website operated by us.
• Engaging in any transactions, sales, or interactions with us.

(a) The Transilvania Language Centre  online platform hosted on www.transilvaniacentre .com offers online language courses and tests for both organisations and individuals.

(b) Accessing and using the Transilvania Language Centre online platform, hosted on www.transilvaniacentre.com, is permitted solely for personal and non-commercial purposes. The Transilvania Language Centre  online platform, including the design, user experience, and content, is the exclusive property of SC  Transilvania L Centre SRL or our partners and is protected by copyright and other intellectual property laws.

(c) Without the explicit written consent of SC Transilvania L Centre  SRL, you are prohibited from copying, distributing, modifying, reproducing, publishing, or otherwise utilising the design, user experience, or content of the Transilvania Language Centre  online  platform.

(d) The use of the Transilvania Language Centre  online platform and its services is subject to compliance with these Terms and Conditions, as well as any additional guidelines or policies provided by SC Transilvania L Centre SRL .

(e) By accessing or using the Transilvania Language Centre  online platform, you referred to as the “user” hereinafter, a cknowledge and agree to abide by these Terms and Conditions and any applicable laws or regulations.

(f) SC Transilvania L Centre  SRL reserves the right to modify, suspend, or terminate access to the platform or its services at any time, without prior notice or liability.

(g) While we strive to provide accurate and up-to-date information, the content on the Transilvania Language Centre  online platform may occasionally contain errors or inaccuracies. SC  Transilvania L Centre SRL disclaims any responsibility for such errors and reserves the right to correct them.

(h) The Transilvania Language Centre  online platform may contain links to third-party websites or resources. SC Transilvania L Centre SRL is not responsible for the availability, accuracy, or content of these external sites and does not endorse or warrant the products, services, or information offered by them.

At SC Transilvania L Centre  SRL, our primary focus is to deliver online training and testing services to our clients and partners. These services may be offered free of charge or at a cost, depending on our current offerings.

We strive to provide high-quality educational materials and content to enhance your learning experience. However, it is important to note that we cannot guarantee that participation in our courses and tests alone will guarantee the achievement of your individual goals. Your personal efforts and progress during the courses and tests are crucial factors in determining your outcomes. You hold the responsibility for your dedication and advancement throughout the learning process.

Course bookings can be made by clicking on the ‘Start Learning’ button and completing the request form with your personal details and the desired course name. By doing so, you are making a binding offer to utilise the selected services provided by the online platform.

For course bookings with special requirements or specific needs, please contact us directly for more details and assistance.

The contract for accessing the services provided by SC Transilvania L Centre SRL is only considered valid upon receipt of a confirmation email. This email will contain information regarding the availability of the requested course, its cost, its schedule, and the start date. It is the users’ responsibility to promptly notify any errors or deficiencies in the provided services.

SC Transilvania SRL reserves the right to decline a booking without providing specific reasons. If a booking is not accepted by the provider, affected users will be promptly notified via email. Please note that bookings are limited to the specific course chosen and do not entitle you to access other courses or request an extension.

Contractual partner: SC Transilvania L Centre SRL, Str Dragos Voda Nr. 11, Satu Mare, 440020, Romania

The cost of each course will be clearly specified in the confirmation email sent to you. Please note that the prices mentioned do not include VAT and are final. It’s important to understand that partial use of the online training does not entitle you to a reduction in fees.

The prices mentioned cover the following services:

• Access to the course material and content.
• Participation in course exams.
• Issuance of a digital certificate in PDF format.

In addition to the online course services, we also offer language testing services. Upon completing the free language tests online, you have the option to purchase a certificate. The certificate can be provided in PDF format or, printed and delivered to you by post.

If you have any specific requirements or need more information about pricing for courses with special requirements, please feel free to contact us for further details.

Fees for our services are required to be paid in advance. As a user, you have the option to make a payment using one of the specified payment methods, such as a credit card or bank transfer.

Please note that billing is done digitally, and no paper billing will be provided. Upon contract completion, you will receive an invoice and receipt as proof of payment. The invoice will be sent to the email address provided during the course booking process or, at the payment portal.

It is important to ensure that the email address provided is accurate and up to date to receive the invoice and related communication regarding payment.

If you encounter any issues with payment or require further assistance regarding billing, please don’t hesitate to contact our support team.

You have the right to cancel the contract within 14 days without providing any reasons. To exercise this right, please send a written cancellation notice, such as an email or letter, within the specified timeframe. To meet the cancellation deadline, it is sufficient to send the cancellation notice within the specified 14-day period. Please send the cancellation notice to the following email address:  [email protected].

Please note that by accessing and reading this information, you acknowledge and agree that your right to cancel and return an order within the 14-day cooling-off period will not apply in the exceptional case where online digital content has already been received via email, started to be downloaded, or streamed. By initiating the performance of the digital content, you explicitly agree to waive your right of withdrawal.

If you decide to cancel the contract within the specified timeframe, any fees or payments made will be promptly refunded to you within 14 days from the receipt of the cancellation request.

For any further inquiries or assistance regarding the cancellation process, please contact our customer support team.

The agreements between the provider and the user are governed by the laws of Romania. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply to these agreements. If any provision of these Terms and Conditions is found to be legally invalid, the remaining provisions shall remain valid and binding.

The provider reserves the right to modify these Terms and Conditions at any time without specifying the reasons for the modifications. Such modifications may be based on changes in the provider’s services, platform updates, legal requirements, or technical needs. This includes the introduction of new services. The modified Terms and Conditions will be sent to the user in advance via email. If the user does not object to the modified Terms and Conditions within a period of six weeks, they will be considered accepted. However, if the user objects, the provider may choose to close the user’s account and provide a refund for the remaining term. The legal consequences of this will be clearly explained in the email containing the modified Terms and Conditions.

If you have any questions or require further clarification regarding these Terms and Conditions, please feel free to contact us.